How to get help with gambling (and what’s free)

How to get help with gambling (and what’s free)

Gambling can be an enjoyable pastime for many, but for some, it can lead to harm and negatively affect their lives. If you or someone you know is struggling with gambling, it’s important to know that help is available, and it is confidential and free. This article outlines the various forms of assistance you can access, from national helplines to self-exclusion schemes, budgeting tools, and support groups. Remember, you are not alone, and there are resources designed to support you on your journey to regaining control.

Recognizing the signs of a gambling problem

Before seeking help, it can be helpful to identify whether gambling is becoming a problem. Some common signs include:

• Chasing losses: Continuously gambling to win back money already lost.
• Preoccupation with gambling: Constantly thinking about past gambling experiences or planning future bets.
• Financial difficulties: Struggling to pay bills or borrowing money to gamble.
• Neglecting responsibilities: Ignoring work, school, or family obligations due to gambling.
• Increased tolerance: Needing to gamble with more money to achieve the same level of excitement.

If you recognize any of these signs, it may be time to seek help. For more information on identifying problem gambling, visit our Player Protection page.

National helplines: A first point of contact

National helplines are a crucial resource for anyone experiencing gambling-related harm. These services provide confidential support and advice from trained professionals who understand the complexities of gambling addiction. They can offer immediate assistance and guide you toward further help if needed.

Helplines are available in many countries and are often staffed 24/7. They can be contacted via phone, email, or live chat, depending on the service. For a list of helplines in your country, visit our Help page.

Self-exclusion schemes: Taking control

Self-exclusion is a powerful tool that allows individuals to take control of their gambling habits by voluntarily banning themselves from specific gambling venues or online platforms. This can be an effective way to create a barrier between you and gambling, giving you the space to focus on recovery.

Self-exclusion schemes vary by region but generally involve the following steps:

• Registration: You can register for self-exclusion through a government agency or directly with the gambling operator.
• Duration: You can choose the length of the exclusion period, which can range from months to years.
• Support: Many schemes offer additional support, such as counseling or access to support groups, during the exclusion period.

For more details on self-exclusion and how it works, check out our Self-Exclusion section.

Budgeting and blocking tools: Managing your gambling

For those who wish to continue gambling but want to do so more responsibly, budgeting and blocking tools can be invaluable. These tools help you set limits on your spending and time spent gambling, preventing you from losing more than you can afford.

Some common tools include:

• Deposit limits: Set a maximum amount you can deposit into your gambling account within a specific timeframe.
• Loss limits: Set a maximum amount you can lose within a specific timeframe.
• Session limits: Set a maximum amount of time you can spend gambling in a single session.
• Blocking software: Use software to block access to gambling websites or apps.

These tools can be accessed through gambling operators or third-party providers. For more information on responsible gambling tools, visit our Tools for Responsible Gambling section.

Support groups: Finding community and understanding

Support groups provide a safe and supportive environment for individuals to share their experiences and learn from others who have faced similar challenges. These groups can be in-person or online and are often facilitated by trained counselors or individuals with lived experience of gambling addiction.

Participating in a support group can help you:

• Feel less isolated: Connect with others who understand your struggles.
• Gain insights: Learn new strategies for managing gambling urges and coping with triggers.
• Build a support network: Develop relationships with people who can offer ongoing support and encouragement.

For a list of support groups in your area, visit our Help page.

Frequently asked questions

Is gambling addiction treatable?

Gambling addiction is treatable, and many individuals have successfully regained control over their lives with the right support. Treatment options include counseling, therapy, and support groups, as well as self-help strategies and tools.

Can I exclude myself from all gambling operators at once?

Self-exclusion schemes vary by region, but some countries offer centralized self-exclusion services that allow you to exclude yourself from multiple operators at once. For more information, visit our Self-Exclusion section.

Are there any free resources for gambling help?

Yes, there are many free resources available, including national helplines, support groups, and online resources. For a comprehensive list of free help options, visit our Help page.

Is my information confidential when I seek help?

Yes, seeking help for gambling problems is confidential. Helplines, support groups, and counseling services are bound by privacy laws and ethical guidelines to protect your personal information.

If gambling is causing harm, free confidential help is available — /help/.